Email Us
For account issues, bugs, or anything else — drop us a message and we'll get back to you within 15 business days.
luisvdlpr@gmail.comReport a Bug
Found something broken? Let us know and include your device model and app version so we can fix it fast.
luisvdlpr@gmail.comFrequently Asked Questions
How do I create an account?
Download Kynect from the App Store, Google Play, or open the web app. Tap "Sign Up", enter your email or sign in with Apple/Google, and follow the setup steps to build your profile.
How do I delete my account?
Go to Settings → Edit Profile → Delete Account. This will permanently remove your profile, data, and activity history within 30 days. This action cannot be undone.
I forgot my password.
On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I report another user?
Email us at luisvdlpr@gmail.com with the user's handle and a justification. Our team reviews all reports and takes appropriate action, which may include warnings or account removal.
Is Kynect free?
Core features — partner matching, workout planning, and the activity feed — are free. We may introduce optional premium features in the future. We'll always give users advance notice before any changes.
Still need help?
Email us at luisvdlpr@gmail.com and include as much detail as possible: your device, OS version, app version, and a description of the issue. We typically respond within 15 business days.